Returns and Exchanges
StopFakeMedia is extending our return policy on orders placed in the months of March through May. We will accept returns within 35 days for a full refund and within 35 days for an exchange. Please feel free to reach out to our team should you have any concerns around getting your issue resolved. We will be happy to help.
Any items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit. These products are prepared by season, and cannot be challenged for dispute.
For US customers, a return shipping label will be provided to you to return your merchandise.
Returns can take us 2-3 business days to process upon reaching our facility. After the return is processed, you will receive a confirmation email regarding your refund or credit issued.
Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.
All items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.
Not all orders are able to be perfect by all parties. We ensure your order if you receive an item that is damaged.
Not all orders are able to be perfect by all parties. We ensure your order if you receive an item that is damaged.
Please contact customer service immediately.